123 Plumber Pretoria provides leak-detection assessments in Faerie Glen. An unexplained rise in water use can be difficult to investigate when there is no visible damp. This guide helps you prepare the information needed to discuss a suspected concealed supply leak.
Start with the water-use history
Have recent bills or meter readings available if you already keep them. Note when the increase began and whether household use changed during that period. Irrigation, filling a pool and changes in occupancy are useful context. A high bill alone does not identify a leaking pipe.
Tell us whether the property has one supply or several, and whether a flatlet, garden supply or other building is connected. If there is a shared meter, explain who manages it. These details help define the assessment boundaries without assuming where a fault lies.
Agree what the assessment should investigate
Leak detection aims to narrow down a suspected source before repair access is planned. The plumber selects suitable assessment methods according to the installation and symptoms. A concealed route, limited access or more than one possible source can affect what can be established during a visit.
Ask which parts of the supply are included, what findings will be explained afterwards and whether further investigation would need separate approval. Detection, opening an area, pipe repair and restoring finishes should not be assumed to be a single included item.
Preparing for your Faerie Glen booking
Send your address, the reason you suspect a leak and any existing reading history. Arrange access with the owner or managing agent where necessary. Existing plans or previous repair information may help, but you do not need to excavate or expose pipes before contacting us.
Questions about unexplained water use
Can you tell where the leak is from the bill?
No. Billing information provides context for an assessment; it does not locate a pipe fault. Tell us about visible symptoms as well, even if they seem unrelated.
Will the detection charge include the repair?
Ask for the assessment scope when booking. Once findings are available, any proposed repair, access work or rerouting should be described and approved separately unless explicitly included in the quotation.
What if I can already see damp?
Describe its position and when it appears. Our guide to investigating visible damp explains what observations help distinguish possible sources.
Example: a concealed supply serving another building
Illustrative scenario: water use rises without visible damp inside the main house, and the supply also serves an outbuilding. The investigation needs to consider that branch rather than assume the fault is inside the house. If a concealed failure is identified, a local repair and a new pipe route may have different access and reinstatement requirements.
Local coverage and related information
Arrange an assessment in Faerie Glen
Call 064 539 3325 or WhatsApp 123 Plumber Pretoria. Send your address and a description of the problem so we can discuss availability and the scope of the visit.
Our leak-detection equipment
123 Plumber Pretoria uses a VARIOTEC 460 detector with forming gas and FLIR thermal-imaging cameras for leak investigations. We assess the reported symptoms and pipe layout to determine the appropriate investigation. Locating the leak and repairing the affected pipe are separate parts of the work; we explain the proposed scope before proceeding.
Availability and workmanship guarantee
123 Plumber Pretoria operates 24 hours a day, seven days a week. Contact us to confirm attendance arrangements and applicable charges.
Our repairs and installations carry a one-year workmanship guarantee. For drainage work, this covers drains we install and the specific sections we repair.